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Privacy Policy

Last updated: [FILL IN: date of last review]

This Privacy Policy explains how [FILL IN: legal entity name, e.g. Enlightened Learning Private Limited], operating the brand Evolution Educare (“we”, “us”, “our”), collects, uses, and protects your personal data when you use this website. We are committed to handling your data in accordance with India’s Digital Personal Data Protection Act, 2023 (the “DPDP Act”).

By using this website or submitting your details through our forms, you consent to the practices described in this policy.

Who we are

[FILL IN: legal entity name] [FILL IN: registered office address] Email: [FILL IN: contact email] Phone: [FILL IN: contact phone]

For the purposes of the DPDP Act, we are the Data Fiduciary responsible for your personal data.

What personal data we collect

We collect only what we need to respond to you and provide our services:

  • Information you give us directly through the enquiry forms on this site — your name, WhatsApp or phone number, email address (if provided), and the contents of your message.
  • Information collected automatically, if you accept analytics cookies — basic usage data such as pages visited and approximate location, through Google Analytics. This is collected only after you give consent via our cookie banner. See the “Cookies” section below.

We do not knowingly collect sensitive personal data, and we ask that you do not share it through our forms.

Why we use your data

We use your personal data only for these purposes:

  • To respond to your enquiries about our programmes, admissions, and services.
  • To contact you about the programme or information you asked about.
  • To improve our website and understand how it is used (only with your consent, via analytics).

We do not sell your personal data to anyone.

We process your personal data on the basis of your consent, which you provide when you submit a form or accept cookies. You may withdraw your consent at any time by contacting us (see “Your rights” below).

How your data is handled and stored

Enquiries submitted through our forms are delivered to us by email through a third-party form service (Web3Forms). Analytics data, where consented, is processed by Google Analytics. These providers process data on our behalf.

[FILL IN: how long you retain enquiry data — e.g. “We retain enquiry data for X months, after which it is deleted.”]

We take reasonable security measures to protect your data, but no method of transmission over the internet is completely secure.

Sharing your data

We share your personal data only with:

  • Service providers who help us operate (such as our form and analytics providers), who are bound to use it only as we direct.
  • Authorities, where required by law.

Your rights under the DPDP Act

As a Data Principal, you have the right to:

  • Access the personal data we hold about you.
  • Correct or update inaccurate data.
  • Erase your data, where it is no longer needed.
  • Withdraw consent at any time.
  • Grievance redressal — to raise a complaint about how your data is handled.

To exercise any of these rights, contact our Grievance Officer below.

Grievance Officer

In accordance with the DPDP Act, our Grievance Officer is:

[FILL IN: Grievance Officer name] [FILL IN: Grievance Officer email] [FILL IN: Grievance Officer phone, if applicable]

We will acknowledge and respond to your request within the timelines required by law.

Cookies

When you first visit, we ask whether you accept cookies. We use:

  • Essential storage — to remember your cookie choice. This is always active and sets no tracking cookies.
  • Analytics cookies (Google Analytics) — only if you click “Accept”. These help us understand site usage. If you click “Decline”, no analytics cookies are set.
  • Advertising cookies (Meta Pixel) — only if you click “Accept” and only where enabled.

You can change your choice at any time using the “Cookie settings” link in our footer.

Children

Our services are intended for adult aspirants. We do not knowingly collect data from children in a manner that requires verifiable parental consent under the DPDP Act. [FILL IN / confirm with legal: your position on under-18 users, since UPSC aspirants are typically adults but some may be under 18.]

Changes to this policy

We may update this policy from time to time. The “last updated” date above reflects the most recent revision.

Contact

For any questions about this policy or your data, contact us at [FILL IN: contact email].

This policy is a starting draft prepared for review. It must be checked and completed by a qualified legal professional before publication, particularly the DPDP-specific sections (Grievance Officer, retention, children’s data).